Gf999's Privacy Policy

Welcome to the gf999 platform. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This privacy policy explains in detail what information gf999 collects, how it is used, who it may be shared with, and what steps we take to keep your data secure.

By using the gf999.pro website and mobile application, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

This privacy policy applies alongside gf999's terms and conditions. In the event of any conflict, the terms and conditions will take precedence.

Gf999 collects various types of information in order to provide its services. A full breakdown is listed below:

Information Collected at Registration

• Full name (as per national ID)
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Residential address
• Preferred currency and language

Information Collected During KYC Verification

• National ID (NID) number and photo
• Passport (where applicable)
• Selfie or live photo (for identity verification)
• Proof of address (utility bill or bank statement)

Automatically Collected Information

• IP Address and Geographic Location (City Level)
• Device type, operating system, and browser information
• Session duration and page visit information
• Login time and activity logs

Financial Transaction Information

• Deposit and withdrawal history
• Mobile Banking Number (bKash, Nagad, Rocket)
• Bank account details (where applicable)

Gf999 uses the collected information for the following purposes:

If you do not wish to receive promotional communications, you can opt out at any time by contacting our support team.

Gf999 never sells your personal information. However, limited data may be shared with the following parties in certain circumstances:

Service Provider Partners

Limited data may be shared with trusted third parties for payment processing, KYC verification, and technical infrastructure management. These partners are contractually obligated to meet gf999's privacy standards.

Legal Obligations

Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal requirements. In such cases, only the minimum necessary data is provided.

Fraud Prevention

Relevant information may be shared with regulatory authorities to prevent cybercrime or money laundering.

Gf999 uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: Used to understand how popular each page is. All data is completely anonymous.
• Security Cookies: Helps detect fraud and suspicious activity.

Gf999 uses industry-leading technology to protect your personal information. Our security measures are outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Firewall and Intrusion Detection: Suspicious activity is detected immediately.
• Staff Training: Staff with access to data receive regular privacy training.
• Data Backup: Regular data backups are stored on secure servers.

As a gf999 user, you have the following rights over your personal information:

• Right to Access Your Data: You may request to see what information we hold about you.
• Right to Correct Your Data: You may request correction of any inaccurate or outdated information.
• Right to Delete Your Data: You may request deletion of your data under certain conditions.
• Data Portability: You may request a copy of your data in a portable format.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Withdraw Consent: You may opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request. Please note that certain data may need to be retained for a specified period due to legal obligations.

Gf999 strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at the point of registration.
• Age is verified via KYC in cases of suspicion.
• Any data identified as belonging to a minor is deleted immediately.

Gf999 does not retain your data beyond what is necessary. Here is how long different types of information are kept:

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Gf999 may update this privacy policy from time to time. Depending on the nature of the changes, we will take the following steps:

• Minor Changes: The "Last Updated" date at the top of the page will be revised.
• Key Changes: You will be notified in advance via your registered email or SMS.
• Major Changes: User consent will be obtained before taking effect.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Language: Responses provided in both Bengali and English
• Response Time: Within 30 business days

We take all privacy-related concerns seriously and work to resolve them as quickly as possible.